At Frostiez Candy, your privacy is of utmost importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by Frostiez Candy and how it is used.
1. Information We Collect
We collect personal information when you visit our website, make a purchase, or interact with us in other ways. The types of information we collect include:
- Personal Identifiable Information (PII): This includes your name, email address, shipping address, billing information, and phone number when you make a purchase or contact us.
- Non-personally Identifiable Information (Non-PII): This includes your IP address, browser type, referring/exit pages, and date/time stamps.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process transactions and deliver your orders
- To improve our website and customer service
- To send periodic emails related to your order or other products and services
- To respond to customer service requests or inquiries
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes using SSL (Secure Sockets Layer) technology to encrypt sensitive information such as payment details during transactions. Your personal information is stored on secure servers that are only accessible by authorized personnel.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide services (e.g., shipping and payment processing). We may share your data with the following:
- Service Providers: We may share your information with third-party companies that provide services such as shipping, payment processing, and email marketing. These service providers are obligated to protect your data and use it only for the purposes of performing their services.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal request.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to help us analyze web traffic, customize content, and track user behavior. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.
6. Third-Party Links
Occasionally, we may include links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these websites. Please review their privacy policies before providing any personal information.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
- Access the information we have about you
- Correct or update your information
- Request the deletion of your information (subject to certain legal obligations)
To exercise these rights, please contact us at [insert contact email].
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take the necessary steps to remove such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Frostiez Candy
Email: info@frostiezcandy.com
https://frostiezcandy.com/contact/